Consumers can call the helpline to report grievances related to issues such as defective products, poor quality of services, overcharging, misleading advertisements, and so on. The National Consumer Helpline team assists consumers in understanding their rights as consumers, provides guidance on the appropriate course of action, and forwards complaints to the concerned authorities for further action if necessary.
Apart from the toll-free helpline, consumers can also register their complaints online on the National Consumer Helpline website, which is monitored by the team for prompt resolution.
Overall, the National Consumer Helpline is an important initiative by the Governme
The National Consumer Helpline is a service provided by the Department of Consumer Affairs, Government of India. It is a toll-free helpline that provides assistance and guidance to consumers who have complaints or queries related to various products and services. The helpline is available in multiple languages and is accessible 24 hours a day, 7 days a week.
Consumers can call the helpline to report grievances related to issues such as defective products, poor quality of services, overcharging, misleading advertisements, and so on. The National Consumer Helpline team assists consumers in understanding their rights as consumers, provides guidance on the appropriate course of action, and forwards complaints to the concerned authorities for further action if necessary.
Apart from the toll-free helpline, consumers can also register their complaints online on the National Consumer Helpline website, which is monitored by the team for prompt resolution.
Overall, the National Consumer Helpline is an important initiative by the Government of India to empower and protect consumers and promote fair trade practices.
• Railofy:-
If you are referring to the “Railofy” service, it is a travel service that allows you to book train tickets for a particular route and also provides an option to switch to a flight if there is a delay or cancellation in the train.
To use Railofy, follow these steps:
1) Visit the Railofy website or download the Railofy app on your mobile device.
2) Sign up or log in to your account.
3) Enter your travel details such as source, destination, date of travel, and preferred class of travel.
4) Select the train you wish to book and proceed to payment.
5) Once your ticket is confirmed, you will receive a Railofy PNR number.
6) If there is a delay or cancellation in your train, Railofy will automatically provide you with an option to switch to a flight at no extra cost.
7) You can choose to accept the flight option or continue with your original train booking.
Railofy also provides 24×7 customer support to assist you with any queries or issues you may face while using their service.
Please note that Railofy is currently available only for select train routes in India.
GPT Number:- 393421406286
Rail Number:- 9881193322
Consumer number:-
8800001915